BIZ. Tools 16: Welcome to the Customer Service Dept. [Podcast]

In Podcasts by David Specht0 Comments


When was the last time you had really great customer service? How did it make you feel? How did you last bad customer service experience make you feel? In this episode of the BIZ. Tools Podcast, David and Jerry discuss the “Why” behind making great customer service a priority.

David says, “Investing in customer service is just like investing in your future. It pays dividends in the long run.”

Jerry says, “Making customer service a priority comes from the top down.”

Show Links

Jerry & David’s Links

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